eFeedback
What is eFeedback?
eFeedback
This tab enables unit owners to provide feedback to the Managing Agent regarding any issues they may encounter. It provides an avenue for community members to voice their concerns, provide suggestions or highlight areas for improvement.
Be Heard
Community members can easily submit their feedback directly, via the app. This ensures that any feedback is captured and addressed in a timely and efficient manner, enabling the Managing Agent to take appropriate action.
For Managing Agent
This tab enables Managing Agent to view and manage submitted feedback. This enables them to track the progress of each feedback and ensure that appropriate actions are taken to address the issues raised by community members.
Frequently Asked Questions
Learn more about eCommunity
from our FAQ!
What is eFeedback and how does it work?
eFeedback feature is allow the residents to lodge complaints, suggestions or reports. Resident can monitor the status anytime, anywhere.
Who can see the report that I have lodged?Only management will be able to see the reports you’ve lodged.
Will I get notified if management update the report that I have lodged?Yes, you will receive an app push notification when management updated or commented the report.
The reports lodged will be shared automatically with all residents?No, the reports will not be shared to all residents. Only management can view and revert.
Can I reply or provide extra information to the report that I have lodged?Yes, you can. You may reply by clicking the “Add Note” button in your report.